These are the most frequently asked questions (FAQs) about our Pet Hospital and pet health concerns. If you can't find the answer to your question here, please give us a call.
What are your hours?
We are conveniently open from 8am - 8pm Monday through Friday and Saturday from 8am - 4pm.
What payments options do you accept and do you have payment plans?
We accept Cash, Check, Visa, MasterCard, American Express, and Discover. Payment is due at the time of your service. We do not offer payment plans, but we do offer CareCredit as an option.
CareCredit offers Special Financing and low monthly payment options, no up-front costs, and no-prepayment penalties so you can keep your pet healthy and happy. For more information, please visit our Payment Options page.
Do you see emergencies?
We see emergencies during our normal hospital hours. If your pet has an after-hours emergency or if we determine that your pet requires overnight nursing care or a level of specialty we cannot provide here, we will co-ordinate your pet’s referral to the appropriate critical care or specialty hospital.
If you are closed and I have an emergency where do I go?
- VCA Castle Shannon Animal Hospital
3610 Library Road, Pittsburgh, PA 15234
- Pittsburgh Veterinary Specialist and Emergency Center
807 Camp Horne Road, Pittsburgh, PA 15237
4224 Northern Pike, Monroeville, PA 15146
What kind of animals do you see?
We are happy to see Dogs, Cats, Ferrets, Guinea pigs, Rabbits, Hamsters, Rats and Mice.
How many veterinarians do you have?
We currently have four veterinarians on staff: Dr. Joleen Mihalic, Dr. Sacha Snyder, Dr. Sean Kelly, and Dr. Ashley Smith. You can always request the veterinarian of your choice.
What surgeries do you perform?
We perform a variety of soft tissue and orthopedic surgeries: Spay, Neuter, Laser Declaw, Caesareans, Exploratory, Cystotomy, Gastrotomy, Enterotomy, Amputations, Mass/Tumor Removal and Cranial Cruciate Ligament (CCL) Repair (up to 60lbs).
Can you do Diagnostics on site?
Yes. Pleasant Hills Pet Hospital offers high quality diagnostic and medical treatments for sick and injured pets. We provide a safe and comfortable atmosphere to diagnose and treat your pet. A successful recuperation is our goal and our experienced and caring team of veterinarians is supported by our on-site laboratory and digital x-ray capabilities.
What do I do if I have a feral cat?
We recommend visiting Homeless Cat Management Team (HCMT). They will be able to assist you with any questions about feral cats and will also schedule a discounted spay/neuter with one of our veterinarians.